Privacy Policy

Privacy Policy

Last Updated: May 17, 2026

KawaStitch (https://kawastitch.com/) is operated and owned by Kawaprint LLC. Throughout this policy, the terms "we", "us", and "our" refer to KawaStitch and Kawaprint LLC. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

KawaStitch is powered by Shopify, which enables us to provide our handmade and embroidery products to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect

When you visit our store, we collect certain categories of personal information depending on how you interact with us:

  • Contact Details: Your name, shipping address, billing address, phone number, and email address.

  • Financial Information: Payment details, credit/debit card numbers, and payment confirmations processed securely through Shopify Payments. (Note: We do not store your full card details on our servers).

  • Transaction Information: The items you view, add to your cart, purchase, or return, along with your order history.

  • Account Information: Your username, password, security questions, and customer preferences.

  • Device and Usage Information: Your IP address, browser type, device details, and data regarding how you navigate our website through cookies and similar technologies.

2. How We Use Your Personal Information

We use your personal information to deliver a soulful and secure shopping experience:

  • Order Fulfillment: To process payments, arrange shipping for your embroidered goods, send order/shipping confirmations, and handle returns or exchanges.

  • Customer Support: To respond to your inquiries via email or phone within our 24-hour window.

  • Security and Fraud Prevention: To detect, investigate, and prevent potentially fraudulent or malicious activities, ensuring a secure checkout experience.

  • Marketing and Optimization: To send you promotional updates (only if you opt-in) and to improve our website features based on user analytics.

3. How We Disclose Personal Information

We share your personal information with trusted third-party service providers who help us run our business:

  • Shopify: Our e-commerce platform host. You can read more about how Shopify uses your personal information by visiting the Shopify Privacy Policy.

  • Fulfillment and Shipping Partners: To deliver your hand-stitched items to your designated shipping address.

  • Payment Processors: Such as Shopify Payments, to securely process your transactions.

  • Legal Compliance: We may disclose information if required to do so by applicable laws, regulations, or valid legal processes.

4. Children's Data

Our website and services are not intended for or targeted at children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with their data, please contact us immediately using the information below so we can delete it.

5. Security and Data Retention

We implement industry-standard security measures, including 256-bit SSL encryption, to safeguard your information during transmission. However, please remember that no method of transmission over the Internet is 100% secure.

We retain your personal information only for as long as necessary to maintain your account, fulfill your orders, comply with legal obligations, or resolve disputes.

6. Your Rights and Choices

Depending on where you reside (including various US States, the UK, or the EEA), you may have the right to access, correct, delete, or export the personal information we hold about you.

  • Opting Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

  • Do Not Track: We honor Global Privacy Control (GPC) signals when detected by our system.

To exercise any of your data privacy rights, please contact us at contact@kawastitch.com.

7. International Data Transfers

By accessing our website, you acknowledge that your personal information may be transferred to, stored, and processed in the United States and other countries where our service providers or Shopify servers are located. We ensure appropriate data protection safeguards are in place for all international transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory practices. Any changes will be posted immediately on this page with an updated "Last Updated" date.

9. Contact Us

Should you have any questions about our privacy practices, this policy, or if you would like to exercise your data rights, please contact us directly:

  • Business Name: Kawaprint LLC

  • Store Name: KawaStitch

  • Website: https://kawastitch.com/

  • Email: contact@kawastitch.com

  • Phone: +1 505-441-3428

  • Business Address: 4405 Jager Dr NE Ste C4-4096, Rio Rancho, NM 87144, United States